In application of the law n ° 2004-575 of June 21st, 2004 for the confidence in the digital economy, the publisher of the site is TdE Consultants, also named here TdE.
Responsible for publication: Thierry Do Espirito
Company name: TdE Consultants
Address: 128 rue de la Boétie 75008 – Paris
Siret: 422 575 860 000 40
Host: 1&1 Internet SARL 1&1 IONOS Cloud GmbH 7, place de la Gare BP 70109 57200 Sarreguemines Cedex –
1&1 IONOS Cloud GmbH Greifswalder Str. 207 BP 70109 10405 Berlin, Allemagne 57200
Graphic design: Tanguy Lambert, taengo.com
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The information provided on the tde.fr website is only intended to provide a general overview of TdE products and services, without claiming to be exhaustive. Before you rely on the information provided on this site, you must check and / or complete with TdE.
TdE can not be held responsible in any way whatsoever for direct or indirect consequences caused by losses, delays related to the use of this website or the impossibility of using it. On its website, TdE offers links to other sites.
TDE has no control over websites other than its own and assumes no responsibility for these sites or their contents.
Copyright TdE – All rights reserved.
Terms of Sales
SCOPE AND DEFINITIONS
The following terminology applies to these General Conditions of Sale, the Privacy Statement, the legal disclaimers of limitations of liability, and all agreements and contracts.
• TdE Consultants, Limited Liability Company registered 422 575 860 in the Paris Trade Register, designated in this document as “TdE” or “the Site” is a company that has developed, markets and manages a platform (the “Platform” “) Accessible via internet linking visitors (foreign or local) with professional tour guides (“Guides”).
• “Customer”, “Tourist”, “Traveler”, “You” and “Your” refer to you, that is, the person who accesses this website and accepts the terms and conditions of the Company .
• “The Parties” or “We” refers to both the Customer and ourselves, the Customer and ourselves together.
• “Website” refers to the website you are currently viewing, http://www.tde.fr
These terms and conditions apply to the services offered by TdE Consultants websites, mobile applications and / or any other TdE Consultants digital media.
All terms refer to the offer, its acceptance and consideration of the payment required to enter into business with the Company for the express purpose of obtaining the services and products offered by the Company, in accordance with and subject to the current law.
Any use of the above terminology or other words in the singular, plural, uppercase and / or feminine or masculine, is considered interchangeable and therefore as referring to the same terminology. Since our Terms and Conditions contain legal obligations, we encourage you to read them carefully. They form the basis on which reservations are accepted by TdE Consultants. If you do not agree to be legally responsible for the following terms and conditions, please do not access and / or use our website.
TdE Consultants offers personalized tourism services (“Services”) including tickets, excursions, tours, guided tours, recreational, cultural and gastronomic tours. Any booking made on this site implies the full acceptance of these General Conditions and the payment of the sums due for the bookings made. These Terms and Conditions may be amended and updated at any time without notice.
TdE Consultants works with professional tour guides operating under a professional license guides (“guides”).
If you ask us or if you organize trips with us or through us, you understand that we do not own or operate any entity that would provide, or be in a position to provide, goods or services for your trip such as, for example, entertainment service providers, equipment suppliers, restaurants or other food service providers or local service providers, etc. (some of which may be called “service provider” or collectively referred to as “service providers”).
The only services that we can provide directly through one of our employees or agents are the guidance services. If you request services from TdE Consultants that require the use of an independent third-party service provider (a “service provider”, such as a restaurant, for example), subject to compliance with applicable laws and policies of TdE Consultants, TdE Consultants will implement reasonable means to respond to your request.
The Services may involve referring to or requesting information about an independent third party service provider that may provide you with such goods or services. All service providers are solely responsible for the quality of any work they perform and the products they sell, and TdE Consultants is not responsible for those products or services. The actual decision to hire or make arrangements with a service provider proposed by TdE Consultants is your responsibility. Service Providers are not employees of TdE Consultants and do not have the right to act in any way on behalf of TdE Consultants.
We want you to be aware that from time to time, some of our suppliers may pay us commissions and / or other incentives. The Customer who accepts and uses the Services acknowledges that TdE Consultants is in no way responsible for the actions or omissions of any Service Provider engaged by the Customer.
We take care to protect your privacy. Depending on the needs, authorized employees within the company only use the information collected from individual customers for the purpose of conducting visits. We constantly check our systems and data to ensure the best possible service to our customers.
We will not sell, share, or rent your personal information to any third party, or use your email address to send unsolicited email. All e-mails sent by this Company will be solely in connection with the provision of our services and products.
EXCLUSIONS AND LIMITATIONS
The information on this website is provided “as is”. To the fullest extent permitted by law, the Company:
– Excludes all representations and warranties relating to this website and its contents or which are or may be provided by any of our affiliates or any other third party, including anything relating to any inaccuracies or omissions on this website. website and / or the documentation of the company.
– Excludes any liability for damages resulting from or in connection with your use of this website. This includes, but is not limited to, direct losses, business losses or profits (whether the loss of such profits is foreseeable, occurred in the ordinary course of events or that you have informed the Company of the possibility potential loss) relating to your computer, software, systems and programs and related data or other direct or indirect, consequential or incidental damages.
PRICE OF THE GUIDED TOURS
Our prices include most of the time the private guide and the tickets (if necessary). Meals, drinks, accessories, restrooms, transfers and anything not specifically included in the agreed price of the tour are not included.
If you do not receive an invoice or an acknowledgment of receipt by post, e-mail or with your product, you can obtain information about your purchase by contacting us at email@example.com. The terms of payment are at the sole discretion of the Company and, unless otherwise agreed by the Company, payment must be received by the Company before the Company accepts an order. Payment for products will be by credit card or other pre-established payment method unless the company has agreed on credit terms.
THE COMPANY DOES NOT ACCEPT RESPONSIBILITY BEYOND THE REMEDIES DESCRIBED ABOVE, INCLUDING, BUT NOT LIMITED TO, ANY LIABILITY FOR ANY PRODUCT NOT AVAILABLE FOR USE, LOSS OF PROFITS, LOSS OF DIGIT. BUSINESS OR SUPPLY OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED, THE CORPORATION SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF NOTIFIED OF THE POSSIBILITY OF SUCH DAMAGES OR ANY CLAIM BY A THIRD PARTY. YOU AGREE THAT, FOR ANY LIABILITY RELATED TO THE PURCHASE OF ANY PRODUCT, THE COMPANY SHALL NOT BE LIABLE FOR ANY AMOUNT OF DAMAGES OVER THE AMOUNT CHARGED FOR THE APPLICABLE PRODUCT. ALTHOUGH NOTHING IS CONTRARY, THE REMEDIES PROVIDED FOR IN THIS AGREEMENT SHALL APPLY EVEN IF THESE REMEDIES DO NOT APPLY TO THEIR ESSENTIAL PURPOSE.
You agree to comply with all laws and regulations in force in France. The parties agree that under this Agreement, any sale under this Agreement or any claim, dispute or controversy (whether contractual, tort or otherwise, pre-existing, present or future, including legal claims, common law and claims equitable) between the customer and the Company and arising out of or related to this agreement, its interpretation or the violation, the termination or the validity thereof, the relations resulting from this agreement, the advertising of the Company or any related purchase will be governed by the laws of France, without regard to conflicts of law.
All products, tours and services offered by The Company are valid according to the dates posted on www.tde.fr. The Company is not responsible for information that it does not provide directly. The prices listed on the Company’s websites or affiliated sites are per person and include VAT (20%) unless otherwise stated. Prices are in euros (EUR).
The Company accepts payments via PayPal, as an online payment system, and Stripe, as payment gateway. The following credit cards are accepted: Visa, Mastercard, American Express, UCB, Diners. Full payment is required to make a reservation online.
USE OF SERVICES
By using this Website and the Services, you agree to:
(A) provide TdE Consultants with any information reasonably relevant to your request for services;
(B) comply with our payment policy mentioned above;
(C) make no request for services that is false, fraudulent or designed to violate any law or harm a third party;
(D) arrive in time for any appointment that TdE Consultants may take for you from a service provider;
(E) read and comply with the reasonable instructions of TdE Consultants or the Service Provider with respect to your request for and performance of Services, or any other additional terms notified to you and applicable at your particular request;
F) take responsibility for being physically fit and willing to participate in any activity you request from TdE Consultants to organize or be organized for you and to be fully equipped with any appropriate clothing and equipment reasonably necessary for this activity;
G) not use any robot, indexing robot, and any other automatic device or manual process to monitor the content of this website;
(H) immediately review any travel itinerary and any terms and conditions of travel that you will receive from us and inform you if any changes need to be made. We accept no responsibility for disagreements or objections reported more than 24 hours after sending a confirmation by email. There may be fees or penalties for changing or canceling the itinerary or the content of the trip. Make sure you understand these restrictions.
PAYMENT TO SERVICE PROVIDERS
TdE Consultants may make payments to service providers on behalf of clients and / or upon prior request of Customers) to pay an Invoice provided the Customer has requested and authorized the Company to do so. In such circumstances, Clients recognize, warrant and agree that:
– The Company assumes no responsibility or liability in any way with respect to the use of a Customer’s Payment Card by that Service Provider;
– The payment card used will be that of the Customer;
– The payment card will have a balance sufficient to fully cover the cost of goods or services provided by the service provider.
From time to time, a Customer may request the Company to make a restaurant reservation on their behalf. When such a reservation is subsequently canceled by the Customer, the Customer authorizes the Company to charge cancellation fees incurred on his card.
PRINCIPLES OF RESPONSE, MODIFICATION AND CANCELLATION
A) For guidance services provided directly by TdE Consultants, a minimum notice of 7 calendar days is required for any cancellation.
– If the visit is canceled 30 calendar days or more before the reserved date, the client will receive a full refund of all monies paid.
– If the visit is canceled between 8 and 29 calendar days before the reserved date, the amount of the refund will be 50% of the sums paid.
– If the visit is canceled 7 calendar days or less before the reserved date, no refund will be made.
Cancellation notification is required in person and by email to firstname.lastname@example.org. We will always try to postpone your visit if possible based on our business practices and the availability of our guides and tickets. However, we reserve the right to charge full fare for new tour bookings if the original booking is missed or ignored. We reserve the right to refuse an attempt to reschedule a reservation if the notification is received in less than 7 calendar days before the start time of the visit.
B) For any other service provided by an independent third party service provider, the Customer accepts the specific cancellation policy provided by TdE Consultants upon booking.
VISITS LOGS ON THE WEBSITE SITE
We use Google Analytics to view trends, administer the site, track user movements, and gather broad demographic information for aggregate use. No information collected is linked to personally identifiable information. In addition, for system administration, usage detection, and troubleshooting, our web servers automatically record standard access information, including browser type, access / mail hours open, and The requested URL and the reference URL. This information is not shared with third parties and is only used within this company on a need-to-know basis. Any individually identifiable information relating to this data will never be used in any way without your explicit permission.
We use a number of different cookies on our site. If you do not know what cookies are or how to control or delete them, we recommend that you visit http://www.aboutcookies.org for detailed advice. The list below describes the cookies we use on this site and what we use them for. Currently, we apply an “implied consent” policy, which means that we assume that you are satisfied with this use. If you are not satisfied, you should either not use this site, delete cookies after visiting the site, or browse the site using the anonymous usage setting of your browser (called “Private Browsing” in Chrome , “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari, etc.)
FIRST LEVEL COOKIES
These are cookies that are defined by this website directly. We use these top-level cookies to complete the booking process. These include items like “shopping cart”, “book now”, and “settlement”. We use a session cookie to remind you of your username and what you put in the cart. We use those we deem strictly necessary for the operation of the site. If these are disabled, the various features of the site will be broken.
Our websites run the WordPress CMS. Cookies are used to store basic data about your interactions with WordPress and we consider these as strictly necessary for the functioning of the site. If these are disabled, the various features of the site will be broken. You can find out more about session cookies and how they are used at this address: http://www.allaboutcookies.org/cookies/session-cookies-used-for.html
LINKS TO THE SITE
We do not monitor or view the content of the websites of other parties who have set up links from this website. The opinions expressed or the elements appearing on these websites are not necessarily shared or approved by us and we should not be considered as the publisher of these opinions or this material. Please note that we are not responsible for the privacy practices or the content of these sites. We encourage our users to be aware when they leave our site to read the privacy statements of those sites. You will need to evaluate the security and reliability of any other site connected to this site or accessed through this site yourself, before disclosing personal information. This company accepts no responsibility for any loss or damage in any way, whatever the cause, resulting from the disclosure to third parties of personal information.
Unless otherwise indicated, all materials used on the Website are the property of the Company. Copyright and other relevant intellectual property rights exist on any text, photos, images, icons, videos and graphics relating to the Company’s services and the entire content of this website.
The name of this company is a registered trademark in Inpi by the Company in France. You may not copy, reproduce, republish, download, publish, broadcast, transmit, make available to the public or otherwise use the content of the website (including text, images, URLs, logo, information about prices, etc.) for personal and non-commercial use only. Any other use of the content of the website requires the prior written permission of our Company.
Neither party shall be liable for the breach of any obligation arising out of an event beyond the control of that party, including, but not limited to, any acts of terrorism, war, insurrection political, insurgency, riot, agitation, civil or military authority, uprising, earthquake, flood or any other natural event or caused by a person who is beyond our control and who terminates an agreement or contract that may have been reasonably anticipated.`
Any Party affected by this event will immediately inform the other Party and will make reasonable efforts to comply with the terms and conditions of any Agreement contained in this Agreement.
The failure of either Party to require the strict performance of any provision of this Agreement or of any Agreement or the failure of either Party to exercise any right or remedy to which he or she is entitled under this Agreement shall not constitute a waiver and shall not result in a diminution of obligations under this Agreement or any other Agreement. No waiver of any provision of this Agreement or any agreement will be effective unless it is expressly declared as such and signed by both parties.
The laws of France govern these conditions. By accessing this site and using our services, you consent to these terms and conditions and to the exclusive jurisdiction of the French courts in all disputes arising from such access.
For any dispute that can not be settled amicably, the courts of Paris will be competent to resolve it.
If any of these terms are found to be invalid or unenforceable for any reason (including, but not limited to, the exclusions and limitations set forth above), the invalidated or unenforceable provision will be severed with these terms and conditions. Other conditions will continue to apply. The failure of the Company to enforce any of the provisions set out in these Terms and Conditions and in any Contract, or failure to exercise an option to terminate, shall not be construed as a waiver of such provisions and shall not affect the validity of these Terms and Conditions or an agreement or part of it, or the right thereafter to apply all the provisions.